• Resolved mandeelectrical

    (@mandeelectrical)


    Hi im using a plugin to customise emails sent from woocommerce. The plugin show’s images of the products in the emails. the emails are not showing, there support team say that it is an issue with lazy load and to disable it for there emails. is this possible with autoptimize? i’ve had a look around but cannot find a way of really doing this.

    The plug in im using is – https://ww.wp.xz.cn/plugins/kadence-woocommerce-email-designer/ if that helps at all?

    many thanks

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  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    AO works based on the HTML it gets, at that point there is no way of tracing back what plugin(s) generated said HTML. If Kadence has a conditional tag to identify a request as being generated by it, then we can disable AO based on that. Examples of WooCommerce conditionals are e.g. is_product, is_cart, is_checkout, … (many more here)

    So ask Kadence support if they have such a conditional and I can provide you a code snippet to disable AO if that conditional is true.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

Viewing 2 replies - 1 through 2 (of 2 total)

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