• Ped

    (@pedetentous)


    I just noticed that Customify uses a built-in lightbox based on Fancybox which conflicts with the one I am currently trying to use. Is there a way to disable the built-in lightbox so that mine works correctly?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Theme Author PressMaximum

    (@pressmaximum)

    Hi @pedetentous

    We don’t include any Fancybox lib in Customify theme. The product lightbox comes from the WooCommerce plugin.

    Please check again!

    Thread Starter Ped

    (@pedetentous)

    I don’t have the WooCommerce plugin. For some reason, then, the buttons on my Fancybox installation don’t work correctly when I use Customify, but work just fine with all my other themes?

    Theme Author PressMaximum

    (@pressmaximum)

    Hi @pedetentous

    Could you send me your link, please?

    Thread Starter Ped

    (@pedetentous)

    http://www.pedrok.com

    The top image loads the Fancybox lightbox, and the side arrows are not normal, as are the four buttons in the top right. It works if all I do is change the theme to another one.

    Theme Author PressMaximum

    (@pressmaximum)

    @pedetentous

    I see you are using this plugin:
    https://ww.wp.xz.cn/plugins/ari-fancy-lightbox/

    So please try to disable it and check again.

    Thread Starter Ped

    (@pedetentous)

    It’s the same whether I load Fancybox myself of using ARI Fancy Lightbox. I’ve re-enabled the traditional Fancybox and you can see that it is still doing the same thing

    Theme Author PressMaximum

    (@pressmaximum)

    @pedetentous

    Clearly, I see the fancybox come from ARI Fancy Lightbox plugin, it does not include in Customify theme.

    Did you try to disable this plugin, clear cache and check again?

Viewing 7 replies - 1 through 7 (of 7 total)

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