Disable modal page

  • Resolved beaslpe

    (@beaslpe)


    6 years, 7 months ago

    Hello,

    How do i disable a modal window popup. I was told it in the row setting and tick disable row. But i get an empty pop up still, seems to be hiding the content rather than the pop up. Not sure how to hide/ disable it.

    Any help will be massively appreciated

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Wow-Company

    (@wpcalc)

    6 years, 7 months ago

    Hello.

    What do you mean ‘disable a modal window popup’?
    Can you send the link to the page with the issue and describe more about the problem?

    Thread Starter beaslpe

    (@beaslpe)

    6 years, 7 months ago

    Hello,

    Here is the website:
    https://www.larkmead-school.com/

    The pop up that appears on the website was switched on by the previous IT tech at the school. I was told you select “disable row” in the row settings and the pop up disappears.

    We want to it to go immediately on the website without the pop up.

    Plugin Author Wow-Company

    (@wpcalc)

    6 years, 7 months ago

    Sorry, but This plugin ‘Modal Window’ not install on your site. You use another plugin for popup

    Thread Starter beaslpe

    (@beaslpe)

    6 years, 7 months ago

    It falls under the visual composer section of the page. I access the page to edit, by going on the left toolbar- Modal Window page- all items- school announcements and then edit that particular page. The content falls under visual composer

    Plugin Author Wow-Company

    (@wpcalc)

    6 years, 7 months ago

    You don’t use the plugin ‘Modal Windows’ on the page https://www.larkmead-school.com/.
    You use the plugin ‘Modal Wave’ or other. I can not help you if you use not my plugin

    matthewchow

    (@matthewchow)

    6 years, 4 months ago

    Hello, I have the similar problem. I want to disable the modal window; however, it still shows up. Therefore, I try to deactivate the plugin “Modal Window”. Unfortunately, there is no change. Would you provide a solution for me? My website is: https://www.metrostorage.com.hk/

    Thanks!

    Plugin Author Wow-Company

    (@wpcalc)

    6 years, 4 months ago

    Hello!

    Reset the cache of the plugin ‘WP Fastest Cache’

    matthewchow

    (@matthewchow)

    6 years, 4 months ago

    My problem has been solved after clearing the cache of WordPress. Many thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Disable modal page’ is closed to new replies.