Disable page scrolling doesn’t work

  • Resolved kwtan

    (@kwtan)


    5 months ago

    Hello! The disable web page from scrolling (while popup is up) doesn’t seem to be working. I was given a code previously for my test site, but it’s not working when I ported it over.

    html.no-touchevents.pb_disable_scroll_POPUP_ID {overflow-y: hidden !important;width: 100% !important;}

    Can you please help? Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    5 months ago

    Dear @kwtan ,

    Thank you for the topic.

    Could you please send us the link where the popup is placed, and also let us know the version of your Popup Box plugin?

    Looking forward to your reply.

    Thanks!

    Thread Starter kwtan

    (@kwtan)

    5 months ago

    Hello!

    It’s here: https://arc70.com/team/ Please click any one of the people.

    I also used Chat to help me fix it for now, so I have this code added in custom CSS. It works now, but let me know if there’s a better fix:

    html[class=”pb_disable_scroll_”], body[class=”pb_disable_scroll_”] {
    overflow: hidden !important;
    width: 100% !important;
    }

    Plugin Support Jasmine

    (@hyenokian)

    5 months ago

    Dear @kwtan ,

    Thank you for the reply.

    We checked it on our side and it is working correctly now. At the moment the scroll is disabled.
    The custom CSS you added is completely fine. We also would have provided CSS for you to use.

    If you have any other questions, please feel free to open another topic.
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 2 participants
  • Last reply from: Jasmine
  • Last activity: 5 months ago
  • Status: resolved