Plugin Support
Jasmine
(@hyenokian)
Dear @caitriona1,
Thank you for your topic.
Regarding your request, I would like to mention that if you deactivate the plugin in the right way, your data will not be lost.
For deactivating the plugin click on the Deactivate button under the Quiz Maker plugin.
See the screenshot: https://ibb.co/R47zZMq
After that, the popup would appear with 3 options: Upgrade and Deactivate and at the bottom, you will see the Temporarily deactivation button.
See the screenshot: https://ibb.co/DpfwwT8
You can make a DB Backup for your safety (you can use UpdraftPlus).
For more information, you can check the following article: https://ays-pro.com/how-to-update-upgrade-ays-pro-plugins
Thank you.