disable Pre chat dialog

  • Resolved zcoder

    (@zcoder)


    7 years ago

    Hi. When I click on the chat icon on the bottom right i get a pre chat dialog asking me to start the chat. https://i.imgur.com/Hsl3xue.png

    Is there anyway to start the chat right away without having that extra step?

    Thanks.

Viewing 1 replies (of 1 total)
  • DylanAuty

    (@dylanauty)

    7 years ago

    Hi @zcoder,

    Thank you so much for getting in touch, we do appreciate your time.

    Unfortunately, this is not supported within the settings, however, it can be achieved with a bit of custom JavaScript.

    Please add the following code to your website: 

    jQuery('body').on('click', '#wp-live-chat-header:not(.active)', function(){
	setTimeout(function(){
		jQuery('#speeching_button').click();
    }, 100);
});

    Please note, you will need to use a 3rd party scripting plugin like: https://ww.wp.xz.cn/plugins/custom-css-js/

    I hope this helps?

Viewing 1 replies (of 1 total)

The topic ‘disable Pre chat dialog’ is closed to new replies.