Hi Matt,
I’m not sure where that email notification is coming from… As far as I know, WPEC only sends emails for the following:
- Purchase Reports
- Purchase Receipts
- Order Pending
- Order Pending: Payment Required
- Shipping Tracking Notifications
- Unlocked Files (for download purchases)
Are you able to forward me the email that is being sent?
Jacob
Hi Jacob,
thanks to reply me!
I recive the email “Purchase Receipts”!
I don’t konw to 🙂 thanks
Matt,
Could you please clarify? Are you saying that you get purchase receipts when you close orders?
Jacob
Matt,
Off the top of my head I remember an issue like that from a while ago… Which versions of WP & WPEC are you running? I’m not able to replicate the behavior.
Jacob
Hi Jacob,
im running wpecommerce 3.8.9.4, but i saw just now thaht on 3.8.9.5 they fixed the error:
Fix: Transaction result emails are sent when an order is closed.
🙂
Thanks!