To fix this, the shortcode should look like the version inside the green box, that is inside of a block. Your current case probably looks like the red box.
Please, check again and let us know about the outcome.
We’re closing this ticket for now as we last heard from you 1 week ago. If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.
Thank you.
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