• Resolved NixXxon23

    (@nixxxon23)


    Hi,

    thanks for the awesome plugin. Can you tell me how to disable the tooltip “copied”? Its displayed when i hover over the quiz.

    Thanks and BR,
    Niko

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter NixXxon23

    (@nixxxon23)

    Screenshot: https://snipboard.io/eSNfO0.jpg

    • This reply was modified 11 months, 4 weeks ago by NixXxon23.
    Plugin Support Jasmine

    (@hyenokian)

    Dear @nixxxon23,

    Thanks for the topic.

    Please provide us with the following information for further investigation of the case.

    The WP version you are using
    The Quiz Maker plugin version you are using
    Also, please provide us with the link to where the following quiz is located.

    Looking forward to hearing back from you.

    Thank you.

    Thread Starter NixXxon23

    (@nixxxon23)

    Hi,

    thanks for the swift feedback.

    WP: 6.8.1 (latest)

    Plugin: 8.8.2 (latest premium)

    Link: https://www.vorlagenportal.at/test/

    thanks and br,

    Niko

    Plugin Support Jasmine

    (@hyenokian)

    Dear @nixxxon23,

    Thanks for the reply.

    My apologies for the late response – weekends are non-working days for us.

    It seems that when the shortcode was copied from the admin panel, the JavaScript hadn’t fully loaded yet.

    See the screenshot below:

    As a result, the copied shortcode may have been in bold, which likely caused the issue on the front end.

    See the screenshot below:

    To fix this, the shortcode should look like the version inside the green box, that is inside of a block. Your current case probably looks like the red box.

    Please, check again and let us know about the outcome.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @nixxxon23,

    We’re closing this ticket for now as we last heard from you 1 week ago.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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