Disappeared data | ww.wp.xz.cn

Resolved infoasiaoptions
(@infoasiaoptions)

5 years, 7 months ago

Hello – after migrating from a staging site to our original url, our website seems to have lost all historical stats prior to the migration.

It looks like this might be a blog id problem, so would you be able to help me restore this data to our live site?

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Fotis Stathopoulos
(@fstat)

5 years, 7 months ago

Hi there,

What’s your staging site’s address so I can see if I can tranfer the stats from there to your live site.

Thread Starter infoasiaoptions
(@infoasiaoptions)

5 years, 7 months ago

Thanks Fotis.

I used the WPStagecoach plugin, so the address is https://asiaoptions.wpstagecoach.com/

Alex

Plugin Support Velda
(@supernovia)

5 years, 7 months ago

Hi Alex, I’m not able to tell on this end what the new site should be. Would you please reach out here? Give the old site url, as well as the new address as listed in wp-admin under General Settings. Thanks!

Thread Starter infoasiaoptions
(@infoasiaoptions)

5 years, 7 months ago

Hello,

The original site was https://www.asiaoptions.org/

I then used a staging site for development at https://asiaoptions.wpstagecoach.com/

I then migrated this site back to the original and current URL, but all the Jetpack data was missing https://www.asiaoptions.org/

I hope that helps, thank you.

Plugin Support Fotis Stathopoulos
(@fstat)

5 years, 7 months ago

Please contact our support using the link that @supernovia provided above.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Disappeared data’ is closed to new replies.

5 replies
3 participants
Last reply from: Fotis Stathopoulos
Last activity: 5 years, 7 months ago
Status: resolved