Disappointment

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  • Plugin Support Alex

    (@alexcozmoslabs)

    2 years, 1 month ago

    Hello,

    We have not advertised the URL translation feature as being a free one. It’s part of our premium offering to help support the continued development and support of TranslatePress. While we’d love to provide as many features as possible for free, the reality is that maintaining this plugin’s quality, ensuring issues and bugs are promptly resolved, and continuously making improvements necessitate a certain business model. This includes selling some advanced features.

    We notice that you have given our plugin a low rating. It’s worth bearing in mind that such ratings are typically reserved for plugins with unsupported issues, numerous unresolved bugs, or non-compliance with WordPress standards. None of these are true with TranslatePress. Our committed support staff is always ready to assist, we diligently work on resolving bugs ASAP and our product adheres to all WordPress standards.

    We would like it if you would consider editing the review taking into account the above mentioned details.

    Kind Regards,

    • This reply was modified 2 years, 1 month ago by Alex.
    • This reply was modified 2 years, 1 month ago by Alex.
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