Discount codes

  • Resolved Terry Delmar

    (@pix365)


    6 years, 8 months ago

    Hi, Is there any way to set a zero price for a discount code so folks can have a free ticket? I can set it at 0.01, but don’t seem to be able to set it at 0.00.
    when I set it a 0.00 the update clears the discount price field & when in the cart the full price remains active even after entering the correct code.
    A workaround could be to set a zone with X spaces and set it a 0.00.
    Terry

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Terry Delmar

    (@pix365)

    6 years, 8 months ago

    I’m beginning to thinking something is corrupted, or there a js conflict after an update. I cannot add a new seating plan nor edit a plan without reservations/bookings.
    But I need to leave things alone until existing events are over, these are working at the moment.

    sarkof

    (@sarkof)

    6 years, 8 months ago

    It’s no possible to set a free ticket because basically you are making a transition and it’s no possible makes a transition with zero value

    Graham

    (@1stnight)

    6 years, 8 months ago

    I don’t know if this helps, but we provide free tickets for carers. We do it by adding a ticket type “Carers” in the Price Plan at zero price.

    Thread Starter Terry Delmar

    (@pix365)

    6 years, 8 months ago

    What I’ve discovered. (test and production sites)
    Set new ticket price and leave it (blank) you get a free ticket.
    Once you set a price then something will not allow you set it to 0.00 or down to 9.00. As a test I set it to 0.001 (& didn’t think it would take the extra digit.) the tickets price = 0.00. If I book 10 seats the checkout is 0.01, this workaround works for us, as we only allow 6 max on a single booking.
    Terry

Viewing 4 replies - 1 through 4 (of 4 total)

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