Discount codes forget dates when status changes

Resolved Jeff Starr
(@specialk)

2 years ago
Hello,

When a discount code changes status, it forgets the start and end dates.

Steps:
1. Create a discount code
2. Change the status to inactive or archive
3. Check the discount code: the dates are missing
This also happens to existing discount codes.

Any status change removes the associated dates.
- This topic was modified 2 years ago by Jeff Starr.

Viewing 14 replies - 1 through 14 (of 14 total)

Plugin Contributor Mihai Joldis
(@misulicus)

2 years ago
Hey @specialk

Got this logged with the team to investigate! Will let you know of the progress.

Edit: just for history, this only seems to happen when you use the quick action links on each individual code on the main Discounts page.
- This reply was modified 2 years ago by Mihai Joldis.
Thread Starter Jeff Starr
(@specialk)

1 year, 12 months ago

Any progress on this?

Plugin Contributor Mihai Joldis
(@misulicus)

1 year, 12 months ago

Hey @specialk

The issue is logged and will be fixed in the 3.3.1 release of EDD. At the moment 3.3.0 is almost ready and we are not making any changes to it.

If you wish, send in a support request to our team and mention this topic in the message and we could provide you with a code change that you could apply to the site for now.

Plugin Contributor Mihai Joldis
(@misulicus)

1 year, 11 months ago

Hey @specialk

Just wanted to tell you that this issue will be fixed in the next EDD release, 3.3.0, and not 3.3.1.

Thread Starter Jeff Starr
(@specialk)

1 year, 11 months ago

That is great news, thank you @misulicus.

Thread Starter Jeff Starr
(@specialk)

1 year, 10 months ago

Just to follow up with this, the issue is happening with every purchase. Apparently any purchase that uses a discount code causes EDD to forget the code’s start and expiration dates. I have to log in to all sites every day and re-add the dates. So.. really looking forward to the next version/update.

Plugin Contributor Mihai Joldis
(@misulicus)

1 year, 10 months ago

Hey @specialk

The release is in the final prepping stages and will be available this week!

Thread Starter Jeff Starr
(@specialk)

1 year, 10 months ago

Thanks @misulicus, looking forward to it.

Plugin Contributor Mihai Joldis
(@misulicus)

1 year, 10 months ago

Hey @specialk

EDD 3.3.1 was just pushed out which contains the fix for the issue as of version 3.3.0.

Please verify and confirm.
Thread Starter Jeff Starr
(@specialk)

1 year, 10 months ago
Are you sure, it doesn’t look like anything in the changelog https://easydigitaldownloads.com/changelogs/plugin/easy-digital-downloads/
- This reply was modified 1 year, 10 months ago by Jeff Starr.
Plugin Contributor Mihai Joldis
(@misulicus)

1 year, 10 months ago

we must have missed it in the changelog but it’s there. I promise 🙂

Thread Starter Jeff Starr
(@specialk)

1 year, 10 months ago

Weird… but OK. I will be updating soon and will report back with the results. Thank you.

Plugin Contributor Mihai Joldis
(@misulicus)

1 year, 10 months ago

Hey @specialk

Checking in to see if you had a chance to test so we can mark this as Resolved 🙂

Thread Starter Jeff Starr
(@specialk)

1 year, 10 months ago

Yes looks good so far. Will post again if any further issues, cheers @misulicus.

Viewing 14 replies - 1 through 14 (of 14 total)

The topic ‘Discount codes forget dates when status changes’ is closed to new replies.