Plugin Contributor
kluver
(@kluver)
Hi @samwiltshireuk,
After updating WooCommerce did you also update the PDF Invoices and Packing Slips plugin? The last version is 2.0.13.
And if you are totally up to date, are you using a custom font and/or custom template?
I love to hear from you!
With kind regards,
Michael
Plugin Contributor
Ewout
(@pomegranate)
@samwiltshireuk, this output typically happens when there was an issue during the upgrade process, when the fonts are reinstalled. Did you update to PDF Invoices & Packing Slips 2.0.13 from a pre 2.0 version?
Can you try if reinstalling fonts via the Status tab of the PDF Invoice settings fixes this issue?
Let me know!
Ewout
deb
(@debendra)
Thank you Ewout, it worked after installing fonts.
Thanks for the fix Ewout / @pomegranate. I had a similar issue and this worked for me 🙂
Plugin Contributor
Ewout
(@pomegranate)
@cookieweb & @samwiltshireuk – just out of curiosity, which version did you use before upgrading to 2.0.13? Did you install the upgrade via WordPress or did you manually push this from a staging area/testing environment?
Under normal circumstances, this shouldn’t happen, although there are a few reports of people that had this issue when upgrading from 1.X to 2.0.
If I have a bit more information about this I may be able to prevent this from happening again in the future.
Thanks!
Ewout
Worked a treat!
To answer your question Ewout, I did everything from the wordpress site via Admincp
