Hi @mnuhlicek,
Thank you for reaching us. I am glad to help you resolve your issue.
I have checked and confirmed the issue you reported.
See here: https://share.getcloudapp.com/6quJOwYj
Could you please verify the currently applied CSS modifications you have made to your website’s popup before proceeding?
As you have mentioned, you have already made some changes. Could you please reset the values to their default, make sure the Z-Index is set to auto, and confirm the status?
The Layout tab allows you to customize the appearance of your Area.
See here: https://divimode.com/knowledge-base/the-layout-tab/
If the problem persists, try creating a new popup to see if the issue remains.
If you are still experiencing the same issue with the new popup, kindly forward your request to https://divimode.com/get-support/. I will gladly investigate and resolve your issue.
I hope this information helps. Please do not hesitate to ask any further questions. Thank you.
I’ve cleared out the custom CSS for that section and set back to default. The only thing that’s not default is the ‘Position’ of that section, I have that set to Fixed.
I’m running a new test on the ‘Lathes’ clickable item on this page: https://rencomachine.wpcomstaging.com/machines-capabilities/
Only on that section so far because it has the most content and I want to make sure it works before doing all the others.
I do not have those options on the Layout tab. All I see is is ‘Add a Default Shadow’ and ‘Show Loader’
Hi @mnuhlicek,
Alright, no issue; I will happily assist you in resolving your issue.
Could you please forward your request to https://divimode.com/get-support/
I will be handling your issue and looking forward to your request. Thank you.
I don’t have an account on DiviMode and it’s not giving me the option to create one.
Hi @mnuhlicek,
You can use the first form and choose the option as “Other”: https://share.getcloudapp.com/KouEORe8
I will be looking forward to your request. Thank you.
