Disqus count does not work properly | ww.wp.xz.cn

marcofama
(@marcofama)

9 years, 4 months ago

hi guys,
just installed this and it looks amazing!

Unfortunately there is only one “bug”: Disqus is not showing counts properly.

Please see this URL:
http://timelapseitalia.com/tutorial/introduzione-alla-fotografia-timelapse/

Instead of showing 96 it shows 0:
http://d.pr/i/IfTc

do you know why and how to fix that?

thanks
Marco

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author Heateor Support
(@heateor)

9 years, 4 months ago

Hi Marco,

Make sure you have saved API Key in Disqus API Key option at plugin options page in admin area.

Plugin Author Heateor Support
(@heateor)

9 years, 4 months ago

Seems, you have not saved correct API key. Navigate to https://disqus.com/api/applications/ and copy the Public Key corresponding to the application you are using at your website.

Thread Starter marcofama
(@marcofama)

9 years, 4 months ago

I am impressed by the speed of your support – good job heateor!
Now all works fine, you were right :/ my bad, apologies

Plugin Author Heateor Support
(@heateor)

9 years, 4 months ago

No worries 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Disqus count does not work properly’ is closed to new replies.

4 replies
2 participants
Last reply from: Heateor Support
Last activity: 9 years, 4 months ago
Status: not resolved