• Resolved kickd

    (@kickd)


    Hey

    The format of the tables that I have made for my products have distorted.

    Would you be able to tell me how I can get it back to the original format? I can email you a picture of how it looked before.

    Kind regards

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Imtiaz Rayhan

    (@imtiazrayhan)

    @kickd,

    Sorry to hear that.

    Did that happen after you updated the plugin?

    If yes, please clear your browser cache.

    If not, please let me know. We will look further into it.

    Regards.

    Thread Starter kickd

    (@kickd)

    Hi Imtiaz

    This has not been caused by an update. I would be grateful if you could take a look at this for me.

    Kind regards

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @kickd,

    We investigated the issue and find that your page is not loading the necessary javascript and style files for frontend display. Can you please check if some security plugin is blocking them. Also is your site a multisite WordPress application? And what is the theme that you are using. Sometimes themes block extra css files to stop them changing theme’s native visuals.

    Best regards.

    Thread Starter kickd

    (@kickd)

    Hey

    Thank you for your reply.

    Do you have any idea on the best way to solve this problem is? I am beginner and would really appreciate your help. I have tried a plug-in to unblock things but it doesn’t seem to be working.

    Many thanks

    Thread Starter kickd

    (@kickd)

    Hey

    Additionally, please see how the table used to look here https://snipboard.io/wSPeFd.jpg.

    Kind regards

    Thread Starter kickd

    (@kickd)

    Hey sorry – last message from me.

    I contacted WP support and they referred me back here. https://snipboard.io/vdVlZJ.jpg

    Sorry for all the messages but my site relies on these tables.

    Many thanks

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @kickd,

    We will investigate the issue further and give you an update if problem occurs on our end.

    Best regards.

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @kickd,

    Checked your site after latest update and it seems like the issue is sorted out with the latest version update. Feel free to bump the thread or open another support request if you need help with any other issue.

    Best regards.

    Thread Starter kickd

    (@kickd)

    Hello

    I am experiencing the same problem again. Would you be able to tell me what’s happening please?

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)

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