Distributor Plugin Being Blocked?

  • Resolved andyroberts

    (@andyroberts)


    5 years, 1 month ago

    Hi – we run two sites for one company and have installed the Distributor plugin to enable content to be pushed from one site to the other.

    Plugin is – https://distributorplugin.com/

    However, when we have WordFence running on the receiving site the push fails.

    Has this been reported before? Is it a known issue? Is there a configuration change we can make to allow this to work?

    At the moment we have to deactivate WordFence, us Distributor and then reactive.

    Thanks in advance

Viewing 1 replies (of 1 total)
  • Plugin Support WFAdam

    (@wfadam)

    5 years, 1 month ago

    Hello @andyroberts and thanks for reaching out to us!

    It sounds like the WAF is mistaking this as a malicious action. We can teach the WAF that this is a normal action.

    There are two ways you can go about resolving this issue:
    1. Enable Wordfence, then attempt to use your Distributor plugin and wait until it doesn’t work, then navigate to Wordfence > Tools > Live Traffic and find the block here. You can click on the block and then do “Add Param to Allowlist”.

    2. If method 1 doesn’t seem to work, you can also try Learning Mode. From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.

    Let me know how it goes!

    Thanks again!

Viewing 1 replies (of 1 total)

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