Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hi @calliewallie
Was it working at one time? Does the issue coincide with a plugin or theme update?
Can you please send a link to one of your products with the issue?
We have had issues with Page Builders in general. Some of them completely override the tabs template which is what we extend with our plugin.
Thank you.
-Tracy
Hi Tracy – did you manage to get this sorted out? I have just installed this into a Divi website that is using the Divi Builder to create the product page templates – and the tabs are not showing.
You can see a product here that is supposed to have a custom tab: https://wordpress-247424-2455804.cloudwaysapps.com/product/greystone-maxi-vacuum/
Hi @kiwimeg,
I can’t speak for all versions of Divi or the Divi Builder, but a few months ago we encountered some tickets regarding an update made to the Divi Builder that circumvented the normal WooCommerce tabs in favor of their own tabs system, rendering our plugin useless on pages using the Builder. You can have Divi installed, but if you use it to edit your products, those products likely won’t have access to the WooCommerce tabs that our plugin extends.
Jon
Thanks Jon. I found a workaround just using the Divi tabs module, ACF and using their dynamic content functionality to pull in the info I needed.
