Divi Editor won’t load

  • Resolved davidjmaxey

    (@davidjmaxey)


    2 years, 10 months ago

    Since the latest 2 updates, I can no longer edit my pages using the Divi editor unless I disable the Ultimate Member plugin. Not sure what to check to fix?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Yurii

    (@yuriinalivaiko)

    2 years, 10 months ago

    Hello @davidjmaxey

    Please provide more information. What Divi version do you use? Do you use Ultimate Member extensions or only the Ultimate Member core plugin? Are there PHP Fatal error or PHP Warning records in the debug.log file?

    Try to disable a singleton shortcode protection, use this code:

    add_filter( 'um_ultimatemember_shortcode_disable_singleton', '__return_true' );

    Thanks

    Thread Starter davidjmaxey

    (@davidjmaxey)

    2 years, 10 months ago

    Thanks for the reply! So I’m running the latest of DIVI, 4.22.0. I’m just running the UM core, no add ons. No visible php errors on screen or in that log file. Just the infinite loading icons on the DIVI edit that never fully loads. Do I drop the code above in my functions.php to try?

    • This reply was modified 2 years, 10 months ago by davidjmaxey.
    Thread Starter davidjmaxey

    (@davidjmaxey)

    2 years, 10 months ago

    Putting the above code in my funtions.php did not change anything. The divi editor will still not load unless I disable ultimate member. What else could we try?

    Plugin Support Yurii

    (@yuriinalivaiko)

    2 years, 10 months ago

    Maybe there is a JavaScript error. Please look at the “Console” tab in the browser developer tools (press F12 in Chrome or Firefox to open). Are there JavaScript errors? Show an error details if possible.

    Please also look at the “Network” tab. Are there requests which status code differs from 200?

    Regards

    Plugin Support Yurii

    (@yuriinalivaiko)

    2 years, 10 months ago

    Hi davidjmaxey

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to re-open this thread if any other questions come up and we’d be happy to help.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)

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