DNG files aren’t uploaded

  • Resolved reidthaler

    (@reidthaler)


    1 year ago

    I dragged a DNG file and added a custom extension, but when I used a form created with the Everest Form plugin, it doesn’t work.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kenneth Macharia

    (@kmacharia)

    1 year ago

    Hey @reidthaler,

    Thank you for alerting us about this issue. I have been able to replicate this issue with a .DNG file on my end and the issue has been reported to our development team for closer investigation.

    I will get back to you as soon as I have some news about this.

    Thanks!

    Thread Starter reidthaler

    (@reidthaler)

    1 year ago

    I have been able to upload DNGs now. The limit seems to be around 65 MB even though I change it in Everest forms.

    Plugin Support Kenneth Macharia

    (@kmacharia)

    1 year ago

    Hi @reidthaler,

    Thanks for your follow up.

    I’m glad that the issue is now resolved. Don’t hesitate to contact us with any other questions!

    Thread Starter reidthaler

    (@reidthaler)

    1 year ago

    What about the 65MB limit instead of 100MB?

    Plugin Support Kenneth Macharia

    (@kmacharia)

    1 year ago

    Hi @reidthaler

    I’m afraid that this plugin helps to managed the allowed file types but we don’t control file upload limits. This is usually controlled by your hosting provider and you can learn more about this here.

    I’d recommend getting in touch with your host so that they can help further with this.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘DNG files aren’t uploaded’ is closed to new replies.