• Resolved dimal

    (@dimalifragis)


    Today i see TWO (not one, TWO) banners from this plugin, one for Black Friday and one for something “FrontEnd submissions”.

    While i dismiss them, they appear in my next login. This is AGAINST WordPress rules, i guess.

    If this continues, i will have to remove this plugin. If you want to display ads, display ONE and at your own dashboard. Do not spams anymore.

    I’m sick and tired of WordPress plugins that hijack the dashboard.

Viewing 7 replies - 1 through 7 (of 7 total)
  • I am really sorry for your bad experience with the banner dismiss issue. I already informed our development team about this bug. I hope as soon as possible we are going to update. Please give us a few times to fix this issue.

    Have a nice day.

    Hello @dimalifragis

    Our developer checked this on our site. Once you dismiss the ad, it should not come back anymore. To investigate this issue I need some more information, Can you please share with me the live URL of your site, installed plugin list, and the name of the theme? It will help us to pinpoint the issue.

    Thread Starter dimal

    (@dimalifragis)

    Hi,

    You mean the ads, because there were two banners.

    I can only provide you with the theme i use, it is Kadence. For the rest of information, if there is a contact form or something else i can use, i will help.

    I suspect Docket Cache plugin may cause this, i will check this later

    Thread Starter dimal

    (@dimalifragis)

    Ok, the issue seems to come from Docket Cache plugin. Removing Docket Cache and dismissing the banner ad, it ‘s gone.

    So not an issue with PostX.

    Thanks

    Hello @dimalifragis,

    Thank you for sharing this valuable information. We will test PostX with Docket plugin, and try to resolve this from our end.

    Tonmoy

    (@azimkhan123)

    Hi @dimalifragis,
    Our developer tried to fix this issue with the Docket cache plugin from our end. Hopefully, you won’t face this issue again.

    And if you are enjoying our plugin & support a 5-star will be nice 😀

    • This reply was modified 2 years, 6 months ago by Tonmoy.
    Thread Starter dimal

    (@dimalifragis)

    Just updated my review. Indeed you seem very very responsive to reports about your plugin and that is a big plus.

Viewing 7 replies - 1 through 7 (of 7 total)

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