Customer Support Okay

  • webdesign4224

    (@webdesign4224)


    4 years, 9 months ago

    This plugin did not work for our website and I had some issues getting a refund. After some miscommunication, the author reached out and I was issued a refund. I updated this review to 4 stars since customer support seemed authentically apologetic

    • This topic was modified 4 years, 9 months ago by webdesign4224.
Viewing 1 replies (of 1 total)
  • benjirahmed

    (@benjirahmed)

    4 years, 9 months ago

    Hi @webdesign4224 ,

    Thank you for reaching out and for bringing this to our attention. I am sorry that you’re disappointed with our plugin.

    Could you please let me know what specific issues you’ve encountered? I’d love to help where I can and pass along your suggestions to our team, but I need just a bit more information about the issue before doing so.

    I understand how it can be frustrating to purchase a plugin and not have it meet your expectations. So hopefully, we can get this sorted out for you. If not, We’ll be happy to issue you a refund.

    Please let me know how you’d like to proceed. For better inspection about your issue please provide us the support ticket title. Our team will contact you through that support ticket.

    Waiting for your valuable response and we are always here to help you.

    Regards,
    Benjir

Viewing 1 replies (of 1 total)

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