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  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    What is the version of the plugin, is it free or Premium, what is the username being used, and is the device previously marked as trusted?

    David

    I’m experiencing the same problem. I’m using Theme My Login and this TFA plugin.
    Using free version 1.4.7, so no trusted devices. Through TML I’ve activated the option to only allow the e-mail address + password (not username). The username is different from the e-mail address and is not in e-mail format, and user name is not used to login as stated so it should be irrelevant. I can just input anything or nothing into the verification field after that. It logs me in regardless.

    Addition info: using Google Authenticator 5.0, which seems to be set up correctly. The code shown on the profile matches the one in Google Authenticator. I’ve also tried disabling TFA, then removing the item in Google Authenticator, re-scanning the QR code and then re-enabling TFA. Re-activating works in and of itself, but doesn’t solve the issue. The verification field is asked, but I can input any code or nothing at all and still log in.

    This is an urgent problem and I don’t see anything on my end that could be causing it. It’s supposed to work and it doesn’t. Could you do some testing and report back?

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    @geertvanderheide

    Thanks for the helpful information. From testing, it appears there’s a particular problem on TML login forms when using an email address. I am investigating now.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Fixed now in the just-released version 1.4.9 – please update! Thanks again for the report.

    David

    Installed and tested: everything works again! Thank you for the very quick turn-around on this. Excellent support!

Viewing 5 replies - 1 through 5 (of 5 total)

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