document.tidioIdentify – Need help

Resolved ampedx
(@ampedx)

7 years, 7 months ago

Could you guys explain more clearly what to write here? I use wordpress, I have no idea what to enter in order for the chat to recognize logged in users. Thanks

<script>
document.tidioIdentify = {
distinct_id: ‘1’,
email: ‘[email protected]’,
name: ‘John Doe’,
city: ‘Denver’,
country: ‘US’
};
</script>

Viewing 1 replies (of 1 total)

(@sync4489)

Hi,

I solved the problem by adding this code in the header.php of the theme:


<?php			
	if( is_user_logged_in() ) {
		$current_user = wp_get_current_user();
			
		$current_user_name = $current_user->user_firstname . " " . $current_user->user_lastname;
		$current_user_id = $current_user->ID;
		$current_user_mail = $current_user->user_email;
?>

	<script>
		var user_id = "<?php echo $current_user_id ?>"; // Set customer ID
		var user_fullname = "<?php echo $current_user_name ?>";  // Set customer email
		var user_email = "<?php echo $current_user_mail ?>";  // Set customer name

		document.tidioIdentify = {
		    distinct_id: user_id, 
		    email: user_email,
		    name: user_fullname,
		};
	</script>

<?php } ?>

Let me know if it works 🙂

Viewing 1 replies (of 1 total)

The topic ‘document.tidioIdentify – Need help’ is closed to new replies.

Tags