• Hello I hope somebody can help me with this issue. After an hour of poking around online and in CF7 support forums nobody has given a straight answer as to how to fix the problem.

    1. I have the default CF7 code in place for file uploads and it WILL NOT accept any docx or doc files. I see this is a problem that is ongoing. I have already,

    1. Turned off all plugins and tested it. Nothing.
    2. Tried a different theme and test it. Nothing.
    3. Searched all CF7 support forums. Nothing.
    4. Searched all word[press support forums. Nothing.

    I really like CF7 and do not want to use another plugin for my purposes.

    CAN ANYONE HELP?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Please supply all your input in the Form and Mail sections of the CF7 interface (add as code or include as link to screenshots).

    This helps others to understand your actual problem and offer a possible solution.

    Thread Starter dnesselroad

    (@dnesselroad)

    Hi Neil, this is the form code below. I had the doc and docx in there before I found out that you could have it default to basic file formats, All but those two work out of the box.

    <div class=”form-flat”>

    <label>Your Name</label>
    [text* your-name]

    <label>Your Email</label>
    [email* your-email]

    <label>Your Phone</label>
    [tel tel-684]

    <label>Which Position Are You Interested In</label>
    [radio radio-917 default:1 “Equipment Finance Salesperson”]

    <hr></hr>

    <label>Upload Your Resume (25mb limit)</label>
    [file file-upload limit:10mb]

    <hr></hr>
    [recaptcha size:compact]
    </br><hr></hr>
    [submit class:button primary “Submit”]
    </div>

    That’s the Form tab – need also the Mail tab.

    Also add as code like this:

    <div class=”form-flat”>
    
    <label>Your Name</label>
    [text* your-name]
    
    etc.

    WP Forum moderation used to have issues with users adding HTML code – not sure if this is still true.

    Thread Starter dnesselroad

    (@dnesselroad)

    Oops indeed. See below.

    To
    [email protected]
    From
    [email protected]
    Subject
    Rapid Capital Career Inquiry
    Additional Headers
    Reply-To: [email protected]
    Message Body
    From: [your-name]
    Email: [your-email]

    Telephone: [tel-684]
    Position Interested In: [radio-917]
    Exclude lines with blank mail-tags from output

    Use HTML content type

    File Attachments
    [file-upload]

    <label>Upload Your Resume (25mb limit)</label>
    [file file-upload limit:10mb]

    I see you’re saying 25mb is OK but only allowing 10mb in CF7. In truth both limits are probably too large for many situations.

    It’s important to realize, when you use CF7 to upload a file, what you are ultimately doing is sending an email with a file attachment.

    Sending a 10 – 25 Mb email attachment is still a problem in many cases.

    In your case I’d first test with a 500 kb limit & see what happens.

    Thread Starter dnesselroad

    (@dnesselroad)

    Yeah just tried it, still a no go. Client is getting frustrated with me now. :O(

    Your Form & Mail tab looks OK.

    If you can’t send even a 500 kb file, then your WP hosting may have some restrictions that is preventing this.

    Note: I receive emails each day with small files attached from CF7 forms on my sites.

    Dear dnesselroad,
    I had the same issue. Most of the hosting provider blocks .docx format for security reason.

    When I run contact form 7 on my godaddy business plan server, the .docx uploading works fine.

    But when i do the same thing with godaddy delux plan the .docx uploading stucks.

    For more research type:
    “godaddy docx block” on google

    Hope this helps you 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Docx and Doc Not Uploading’ is closed to new replies.