Does disabling plugin clear logs?

  • Resolved sallymoos

    (@sallymoos)


    6 years, 9 months ago

    Hi,

    A fellow Administrator on a site disabled this plugin when investigating load issues a few days ago, and when it was activated again, the Audit Log Viewer is empty.

    Is that the normal behaviour? Is there anyway to get the old Audit Log Viewer log back?

    Thanks,

    Sal.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support robertabela

    (@robert681)

    6 years, 9 months ago

    Thank you for using our plugin @sallymoos

    No, that is not normal behaviour. The plugin keeps the WordPress log in the database and it is only deleted if:

    1) You enable the setting to delete all database data upon uninstall
    2) Uninstall the plugin (not just deactivate).

    By the way, it is also possible to purge the logs from the plugin settings. Could it be your colleague has done so?

    Thread Starter sallymoos

    (@sallymoos)

    6 years, 9 months ago

    Thanks @robert681.

    I checked the database via phpmyadmin and it’s clear – only enries from today when I re-enabled it.

    I suspect the curprit purged the logs – maybe he messed up something and removed the evidence! 🙄

    Cheers,

    Sal.

    Plugin Support robertabela

    (@robert681)

    6 years, 9 months ago

    I am afraid that must be the case. Do you have a backup of the database? You can retrieve the activity log from the backups.

    Thread Starter sallymoos

    (@sallymoos)

    6 years, 9 months ago

    Yes, I have a backup, but it’s no biggie … everything works fine, so whatever he did to mess up (if he did mess up) he has now fixed anyway. 🙂

    Thanks,

    S.

    Plugin Support robertabela

    (@robert681)

    6 years, 9 months ago

    Glad to hear everything is sorted. Should you have any other questions do not hesitate to get in touch.

    By the way, would appreciate if you can spare a minute to rate our plugin and service. Thank you in advance for your time.

Viewing 5 replies - 1 through 5 (of 5 total)

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