Does not load background image from wp-content

  • Resolved cr0c

    (@cr0c)


    3 years, 7 months ago

    Hi!

    I’m trying to use this with Flatsome theme and it’s UXBuilder. When I built the Coming Soon page with UXBuilder and added background image from media library then the image did not load when your plugin was active. When I turned off your plugin the background image of Coming Soon page loads fine. I tried to exclude wp-content, but that did not help. Is there something else I should do? I did try to clear cache and even tried to load the site in private window which had the same issue.

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  • Plugin Support Kush

    (@kushnamdev)

    3 years, 7 months ago

    Hey @cr0c,

    Thanks for using our plugin.

    I have tried replicating this issue on my instance with Flatsome UXBuilder, and the following issue didn’t appear for me: I was able to select the background image easily, and it loads on the page as well, even when the plugin is activated.

    So, could you please share the URL of your site where the following issue can be seen so that we can take a closer look and help you out? Also, you can attach some screenshots/screencasts of the issue, which will help us in investigating this.

    Thanks and have a great day!

Viewing 1 replies (of 1 total)

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