Does not save embedded video

  • Resolved eloygarza10

    (@eloygarza10)


    5 years, 5 months ago

    When I enter the embedded code from vimeo or youtube in my course, when I save the course, the code disappears and does not update

    The page I need help with: [log in to see the link]

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  • Plugin Author Donna Peplinskie (a11n)

    (@donnapep)

    5 years, 5 months ago

    What version of Sensei LMS are you using? What text are you pasting into the Course Video field? Do you have the Jetpack plugin installed by chance? We’d previously fixed an issue where videos weren’t working with Jetpack.

    Regardless, this sounds like a plugin conflict to me. I’d recommend confirming this by deactivating plugins one at a time, if possible, to see if the issue resolves. At least then we’d know which plugin has the conflict, and can do additional troubleshooting to determine if it can be fixed in Sensei LMS, or if it would need to be fixed in the other plugin.

    Thx.

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