Does not show any post

  • Resolved manuamaro

    (@manuamaro)


    1 year, 5 months ago

    Hello,

    I’ve tried with different feeds, paids and non paids and for all the message is:

    No tweets found for your selected feed sources.

    Make sure there are tweets available on Twitter that fit your settings. It’s also possible that you’re encountering a limitation of our new system for updating feeds. For more information on limitations due to the Twitter API changes effective April 2023, visit this page.

    Please exist some solution for this? Thank you.

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    1 year, 5 months ago

    Hi @manuamaro,

    I apologize for the experience you have had with our Twitter plugins. We are currently experiencing issues with our Twitter API which may cause feeds on some websites to update inconsistently.

    To further investigate the issue, please submit a support request via the form on our website, https://smashballoon.com/support/, and include the System Info. 

    To obtain this information, please follow the steps on this page: https://smashballoon.com/doc/how-to-get-system-info. We ask you to use our form, as the System Info contains other website information from your site, which we do not suggest posting here.

    Best Regards,

Viewing 1 replies (of 1 total)

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