I have the same issue, no matter what the auto-update is set to the feed will not update without a forced cache reset. This happened recently as well and I am currently running the most recent version.
Hi,
In Instagram Feed > Settings > Check for new posts every (min) set the time to 60 minutes. Thus, after an hour your Instagram Feed will be updated. In this case you will not need to reset the cache.
If, however, you want the feed to be updated at the very moment once the image is published, you should clear the cache or set the Check for new posts every (min) to 1 minute, which is not recommended.
Please be informed that these changes are because of Instagram API changes. The Instagram API uses the same rate limiting as the Graph API (200 calls per user per hour) with one exception: the /media/comments edge limits writes to 60 writes per user per hour.
Thank you and have a nice day!
Hello,
As stated in my post and the original posters, we have the auto update set and tried numerous others settings. In all cases the widget is not auto updating like it is supposed to. We also both stated that we have been using the widget for a while and it only stopped auto updating recently. It appears there is a deeper issue at play here.
Thanks.
Hi,
Please contact our support team and mention this forum thread URL.
The email address is > [email protected]
Thank you and have a nice day!
