At the risk of giving this review oxygen, feel the need to address the multiple inequities piled into a couple of sentences.
(1) Support for the product is HERE. Instinct’s support has always been pay/for paid plugins only.
(2) You have opened no threads regarding the issues that your testing uncovered. Had you done so, you would have received the following suggestions:
(a) shipping issues due to conflict with theme
(b) shipping issues due to conflict with other plugin(s).
(c) Paypal setup issues
….
Expecting a plugin of this complexity to immediately work without issue in your established universe is somewhat problematic.
Also, worth noting to any who happen to read this review – check out Infoprincess’s review history. Only negativity.
Take a look at the last few pages of our reviews for a better idea – our support is some of the best in the industry.
Justin’s comments are right on. Anyone looking for a commerce solution that just works out of the box, is easily extensible, and is compatible with the themes available in the the WordPress repository needs to think about WP-eCommerce as a solution.
The peer-to-peer support for the WP-eCommerce platform is great, and the option for virtually round-the-clock professional paid support, from Instinct and others, if someone has a special need or critical issue should help people considering the platform for the small or large business make sleep better at night.
Anyone is who reviews the peer-to-peer support forums will observe that a relevant, articulate, polite, question or issue will almost certainly get multiple responses from the community, and very likely a response from one of the folks who work for Instinct.
-jeff
