Plugin Author
Zorem
(@zorem)
What does it mean does not work?
when i write the track id and click on “save tracking”, nothing happens. the form stay blank. it worked fine with the old version.
Plugin Author
Zorem
(@zorem)
Hi @hermann17,
We checked with adding tracking information in orders and its working fine. Maybe you have some issues with a plugin conflict. Try to deactivate all the plugins and just activate WooCommerce and AST and check.
Thanks,
yes, but i prefer reinstalling the old version. can you give me link to download it please ?
Plugin Author
Zorem
(@zorem)
thank you !
it works with the previous version…
Plugin Author
Zorem
(@zorem)
Hi @hermann17,
We just released the latest version of the AST plugin and fixed one issue related to the “Add Tracking” functionality on the orders page. So can you please update with the latest version of the plugin and let me know that your issue is fixed or not.
Thanks,
ok i will try on the next order š
THX
Hello , i have the same problem with the last version (ok with the 2.9.9.6)
Plugin Author
Zorem
(@zorem)
Ok, we are checking, which PHP version are you using?
it’s PHP 7.4
but i think it’s probably a conflict with another plugin.
Plugin Author
Zorem
(@zorem)
Yes, I think that you are right, I tested it now with PHP7.0 and we have 7.4 on our dev, if you can check which plugin is creating the conflict so we can install it on our dev and check if we can help to fix the conflict.
hello,
good news, it works with the last version (3.0.5)
thank you !
Plugin Author
Zorem
(@zorem)
sure @hermann17 let me know if you need further assistance.
If you like AST and happy with our support, I will appreciate if you can review the plugin š Thanks.
