does not work with brevo plugin email forms

Resolved rtuhbsan
(@rtuhbsan)

2 years, 5 months ago

I followed the tutorial on cleantalk, installed the plugin, put in the api key, and all green ticks are on. however, when i tested the email form with [email protected], it submitted without a problem and there i no log on my stats.

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Support sergecleantalk
(@sergecleantalk)

2 years, 5 months ago

Hello,

Could you tell us your website name?

Plugin Support sergecleantalk
(@sergecleantalk)

2 years, 5 months ago

Could you also tell us if is this the plugin you use?

https://ww.wp.xz.cn/plugins/mailin/

Thread Starter rtuhbsan
(@rtuhbsan)

2 years, 5 months ago

hi, my website: omnigmat.com

yes that’s the plugin. Brevo formally names sendinblue.

Thread Starter rtuhbsan
(@rtuhbsan)

2 years, 5 months ago

i generated the form on brevo’s website account and used iframe code

Plugin Support sergecleantalk
(@sergecleantalk)

2 years, 5 months ago

Did you try to enable the ‘Protect external forms’ option here:

WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings

Thread Starter rtuhbsan
(@rtuhbsan)

2 years, 5 months ago

hi i realized that it was off and i just turned it on. however, when i tested it just now, it was still going through and the attempt was not logged.

Plugin Support sergecleantalk
(@sergecleantalk)

2 years, 5 months ago

I will ask our developers about this. We will contact you within 1-3 days.

penelope06
(@penelope06)

2 years, 4 months ago

Hello, same problem here !

Plugin Support amagsumov
(@amagsumov)

2 years, 4 months ago

Hello @penelope06,

We are still investigating the issue. We’ll get back to you as soon as we have any news.

Thank you.

Plugin Support sergecleantalk
(@sergecleantalk)

2 years, 4 months ago

Hello,

Unfortunately, the protection won’t work for the iframe forms as the plugin can’t receive request parameters.

Viewing 10 replies - 1 through 10 (of 10 total)

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