Does nothing?

  • Resolved Rolf Allard van Hagen

    (@ravanh)


    2 years, 4 months ago

    Hi, after switching the theme and changing the Media sizes (to better fit that new theme), I wanted to take advantage of this plugin to generate missing thumbnail sizes and remove the old and unused ones.

    I did several runs, encountered no errors but there appear to be no new files created nor any of the old sizes removed.

    Strange…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    2 years, 4 months ago

    Hi Rolf,

    Thank you for your message. In order to help you troubleshoot this, it would be helpful if you could provide us with some additional information, including:

    • Screenshots or a screen recording showing how you found out that there appear to be no new files created nor any of the old sizes removed.
    • Your site information. Please navigate to Tools > Site Health > Info, click on the “Copy site info to clipboard” button and paste the information in your reply.
    • Screenshots of your reGenerate Thumbnails Advanced settings.

    Thank you!

    Thread Starter Rolf Allard van Hagen

    (@ravanh)

    2 years, 4 months ago

    Hi, we have used the “old” Regenerate Thumbnails since then (which did remove and regenerate as expected) so I cannot provide any further info for debugging. Sorry.

    But what I thought afterwards is that it might have been a conflict with the LsCache plugin with Image Optimization running at the same time. Is there a know conflict there?

    Plugin Support Gerard Blanco

    (@sixaxis)

    2 years, 4 months ago

    Hi Rolf,

    Perhaps, but it’s impossible to know from our side without able to reproduce it. In any case, if you experience this again, let us know!

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)

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