Plugin Author
Nick
(@d4d5bh6)
Thank you for your feedback, but that’s very unusual. What happened exactly? You created a backup, and the file size was only 5kb? Did do select to include files in the backup (under question 1)? @sn2369
Thread Starter
sn2369
(@sn2369)
No, included only base without files
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This reply was modified 2 years, 3 months ago by
sn2369.
Plugin Support
MixHa
(@mixha)
Hello @sn2369 ,
Our team is always happy to help you, so please give us a chance first. If you suspect that the backup wasn’t completed correctly, please share the debug code with us first:
Troubleshooting section > Check advanced options and click on button:
Share debug infos with BackupBliss team
https://prnt.sc/lKbjrSAqQudm
And on our support forum, paste the debug code that you got. We’ll inspect it for any errors and provide you with the solution in case there was an error.
Thank you!