• Resolved andrewshirley

    (@andrewshirley)


    1. As soon as I connected this plug-in to my Instagram account, someone from Germany with a Nexus logged in to my Instagram account and prevented me from logging into the APP. It took me quite a while to get my account back. It May or may not be related to this plug but the timing was fishy.

    2. Instagram posts do not link back to my webpage. They show a 404

    3. Facebook posts contain picture’s Alt text or Descriptions without allowing you to erase the text from the post. It really messes up the look. I’m sure there’s a checkmark I’m missing somewhere but its not obvious.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thanks for reaching out.

    1. We can assure you that this message is a general indication from Instagram and that no other mobile phones are accessing your account. The network simply registers the location of the Blog2Social server and informs you that our server is connecting your blog to your Instagram account.
    In addition, the following guides show you exactly:
    How do I connect Blog2Social with Instagram?
    Connecting Instagram – Things to check

    2. Please be so kind as to send me a link to your Instagram account as well as a link that you shared on Instagram where you were facing this issue.
    Please also note that Instagram does not support clickable links in postings. This is a general Instagram setting, no matter whether you post manually from your mobile phone or from any other device or app. However, you can set a clickable link in your profile bio.
    If you want to send your followers to a specific link or landing page you can still post the URL in your post, even if it is not clickable.

    3. Issues with wrong images / texts are often caused by missing or conflicting meta data (og tags). The social media will always display the information they find in the meta data of your post on your website.
    Please be so kind as to send me a link to your post on Facebook that is showing the wrong images / text so I can take a closer look at this for you.
    In addition, the following tutorial show you:
    What are open graph tags and what do I use them for?
    Link Preview – Troubleshooting checklist and solutions for setting Open Graph Tags

    We also contacted you via mail. Due to privacy reasons you can, of course, answer via mail as well.

    I’m looking forward to your reply.

    Thread Starter andrewshirley

    (@andrewshirley)

    Oh, one last treat – I clicked OFF sharing to Linked-in. I share nothing but business there. So, it was more than surprising to find a post there that I had tried to share on Facebook and Instagram. You don’t share personal stuff on Linked In so I was very unimpressed that my post was shared there despite me opting out. It was lucky I found the errant post and deleted it before too many people saw it

    Hello,

    Thanks for your feedback.

    May I ask you how you shared this post with Blog2Social?
    Please be so kind as to tell me a little more in detail or with screenshots so I am able to help you out.

    Could it be possible that you shared this post to your whole network collection and that this is the reason why it’s appeared on LinkedIn?
    The following guide shows you exactly:
    How can I save a specific selection of networks?

    I’m looking forward to your reply.

Viewing 3 replies - 1 through 3 (of 3 total)

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