Does this plugin require am email plugin to work?

  • Resolved tcwaters

    (@tcwaters)


    6 years ago

    Does this plugin require an email plugin also be added to work?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    6 years ago

    Hi @tcwaters,

    If you encounter any issues with email delivery, you can first check that your form notification settings are correct.

    If your notification settings are correct, the issue is likely due to configuration issues, and/or strict email spam prevention settings that are wrongly detecting the notification emails as spam.

    To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps 🙂

    Thread Starter tcwaters

    (@tcwaters)

    6 years ago

    Yes, that was super helpful.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Does this plugin require am email plugin to work?’ is closed to new replies.

  • 2 replies
  • 2 participants
  • Last reply from: tcwaters
  • Last activity: 6 years ago
  • Status: resolved