• Resolved winterstreet

    (@winterstreet)


    Hello, I’ve used this plugin a fair amount successfully but I just tried to use it on a development site at WP Engine and it won’t let me in when I enter the password. Have you heard of any issues using the plugin there?
    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    HI @winterstreet

    I tested the plugin with my wpengine staging website and it’s working fine.

    See attached screenshot here.

    Try to clear your WP ENGINE cache and then test it.

    Thanks

    Thread Starter winterstreet

    (@winterstreet)

    I did try clearing the cache but it didn’t change anything. This was a temporary need for me so it’s no longer an issue. Thanks for your assistance.

    Plugin Support M Haseeb

    (@haseeb0001)

    @winterstreet okay, Thanks for the update

    I’m having the same issue on a WP Engine live site. I’ve tried clearing the cache – entering the password doesn’t redirect to the home page. It just blinks and does nothing.

    Plugin Support M Haseeb

    (@haseeb0001)

    @lonniehb Hi,

    Talk to Wpengine support and ask to clear the server cache; also let me know are you using any other cache plugin on your website ?

    Sorry, this was my fault – I didn’t see the instructions for WPEngine. I contacted support and asked them to add the exclusion for the plugin and it works perfectly now.

    Plugin Support M Haseeb

    (@haseeb0001)

    @lonniehb Great, Thanks for the update 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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