Doesn't add the video

  • Resolved thePixelPixie

    (@yourbusybee)


    10 years, 1 month ago

    So, I’ve tried this plugin several times on several different WordPress installs and it never works. I’d really like for it to work.

    I click on Add Video, and a box pops up with the following:

    Empty text entry field with an “Insert Video” button next to it. Below that, Title, Description and URL boxes. All’s fine with those bottom 3 boxes. But there’s no label for the first one next to the Insert Video button, and after I’ve entered the info for the bottom boxes I click “Insert Video” and nothing is inserted. Getting pretty frustrated.

    Help?

    https://ww.wp.xz.cn/plugins/gallery-video/

Viewing 3 replies - 1 through 3 (of 3 total)
  • huge-it-support-1

    (@huge-it-support-1)

    10 years, 1 month ago

    Hello yourbusybee,

    Thanks for reporting this problem and sorry for any inconvenience this may have caused you. Please tell us do you add videos from Youtube and Vimeo, isn’t it? What happens when you click on the “Insert Video” button?

    Thank you.

    Thread Starter thePixelPixie

    (@yourbusybee)

    10 years, 1 month ago

    All that happens when I click the Insert Video button is that the dialog box closes. Nothing appears on the page after that.

    huge-it-support-1

    (@huge-it-support-1)

    10 years, 1 month ago

    Dear yourbusybee,

    There is some conflict with the other plugin or theme. Please contact the developers via this email address: [email protected], they will help you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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