doesn’t go to step 2

  • Resolved tslilu2

    (@tslilu2)


    3 years, 9 months ago

    Hello,
    after watching the video I understood that our export doesn’t work.
    after choosing a specific post type nothing happens

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP All Import

    (@wpallimport)

    3 years, 9 months ago

    Hi @tslilu2,

    after choosing a specific post type nothing happens

    This usually means that the server is timing out, or there’s some other error in the background, when we execute our query for the post type that you select. Please ask your web host to review the error logs on the server for any relevant entries around the time of the error: https://gist.github.com/mbissett/d98d1acdf4b2ba11bc67d6f652d4497c.

    Let me know what they find and we’ll be able to advise further.

    Plugin Author WP All Import

    (@wpallimport)

    3 years, 7 months ago

    We’re going to mark this as resolved. If you need any further assistance, please do not hesitate to ask. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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