Hi @pieroamanfredi ,
Thank you for your kind patience and sorry for the delay in replying you here on this thread.
About your reported issue:
By looking at your query, it seems the conflicting issue is there probably. In this case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?
Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps
Instead of going back and forth, I will suggest you to please troubleshoot things by activating the default WordPress theme and deactivating all the additional third-party plugins you have installed on the site, as explained above. Please make a full site backup (files+database) before making any changes.
NOTE: Always ensure you are running with the updated version on your site.
Kind Regards.
Umar
Hello @pieroamanfredi ,
I am marking this thread as Resolved due to the lack of activity. If you need further help, please respond to this thread, or start a new one.
Kind regards,
Umar
