Doesn’t load onmobile device

  • Resolved alexkij

    (@alexkij)


    2 years, 11 months ago

    Hi after installing this plugin when access via mobile device the page doesn’t load automatically until you touch the screen. How do I solve this issue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    2 years, 11 months ago

    Dear @alexkij  ,
    Thank you for bringing this issue to our attention.

    Your website first loads a blank white screen and after a second it loads the content.

    Will you please kindly check and deactivate the white pre-loader? It should solve your issue.

    Regards, Mane

    Thread Starter alexkij

    (@alexkij)

    2 years, 10 months ago

    Hi Mane,

    Kindly advise how to deactivate the white pre loader? My theme developer told me my website has no preloader. I tested with 10web however it still doesn’t display the content if I didn’t touch the screen.

Viewing 2 replies - 1 through 2 (of 2 total)

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