Doesnt not work on mobile

  • Resolved dinmix

    (@dinmix)


    4 years, 8 months ago

    Hi Im testing this before purchase. I cant seems to get it to work on mobile. Does the free version work on mobile? I have followed the instruction on your website to create new columns but it doest show on mobile.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter dinmix

    (@dinmix)

    4 years, 8 months ago

    I just found out that when the Text or HTML element is added to the mobile layout, there will be an error and the table won’t load. Is this a bug?

    Plugin Author WC Product Table

    (@wcproducttable)

    4 years, 8 months ago

    Hi,

    Thank you for writing in with your question about WooCommerce Product Table.

    1. Firstly, I would like to assure you that the free version of this plugin definitely works on mobile as well. All the other users of the free version have their table showing up on phones. It has been well tested in this regard. No such error has been reported about this before.

    But if you face any kind of difficulty with showing the table on mobile I will be happy to help. It could be a conflict with another plugin or a settings issue. In such a case please write in to the plugin support and I will be happy to look into it further for you.

    2. Regarding your second concern, this matter has been resolved. Please see the other support topic just before your question by adamadam2 over here: https://ww.wp.xz.cn/support/topic/error-after-upgrade-to-2-4-0/

    The issue was limited to the Lite version of the plugin.

    When the latest update was released a bug was pointed out with the Text and HTML element. That was immediately fixed. You can delete your copy of the plugin and reinstall from the wordpress repository (same way you installed it before) and the issue will be gone. Apologies for the inconvenience!

    Please let me know if you have further questions on this.

    Regards,
    Kartik

    Plugin Author WC Product Table

    (@wcproducttable)

    4 years, 8 months ago

    Update: v2.4.1. has been released with the bug fix. So you can update the plugin now and the text and HTML element error will no longer come up. Please let me know if there is anything else.

    Thread Starter dinmix

    (@dinmix)

    4 years, 8 months ago

    Thank you very much for your fast response. Yes it works nicely now after I updated to 2.4.1. The issue is just the text element that causing it. Definitely worth 5 stars!

    Plugin Author WC Product Table

    (@wcproducttable)

    4 years, 8 months ago

    Wow! Thank you for the great review 🙂 And clarifying that the issue is now fixed. Much appreciated!

    Please let me know if any other questions come up about WooCommerce Product Table and I will be happy to answer.

Viewing 5 replies - 1 through 5 (of 5 total)

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