Doesnt open, classes are correct | ww.wp.xz.cn

Resolved dexaconsult
(@dexaconsult)

7 years, 5 months ago

Hi there,

I am getting crazy 😉 Popups just dont appear, everything is implemented fine:

Click on the two sticky buttons on the left side of the page. They have classes “popmake-16198” and “pum-trigger”. On click…nothing happens. Samt thing when using ID or HREF to trigger….Popups are set to appear on this page. Doesnt work in any browser on desktop and mobile.

When I open the popups with this class via wp-menu, all is fine but not from those buttons in the side bar. Very confusing…

Thanks for your help.

Tim

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Thread Starter dexaconsult
(@dexaconsult)

7 years, 4 months ago

No one there? 🙁

Plugin Author Daniel Iser
(@danieliser)

7 years, 4 months ago

@dexaconsult – Those buttons likely have their own JS click event preventing ours from ever firing. I say this because even if I set the link to google.com rather than #oeffnen it still doesn’t do anything, not even change to google.com.

So I’d say the issue is with limitations in how those buttons were coded honestly in that they never expected another JS click event to be set on their buttons.

Further you have a JS error in your page which could be part of the problem as well.

https://docs.wppopupmaker.com/article/373-checking-for-javascript-errors

Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

If you still need help please message us directly at https://wppopupmaker.com/support/.

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
2 participants
Last reply from: Daniel Iser
Last activity: 7 years, 4 months ago
Status: resolved