Doesn’t work

  • richtherenegades

    (@richtherenegades)


    4 years, 9 months ago

    I have over 20 WordPress sites. This plugin gives me a error curl timeout for getting API Key. So I created a account on their website for a API key and when I try to put in the API key in gives me a curl timeout error. Now there is no way to delete my Imagify account from their website! So I am sure I will keep getting emails from them.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Media

    (@wp_media)

    4 years, 9 months ago

    Hi @richtherenegades

    ​Sorry to hear about the issue! There must be a connection issue to our server.

    Please make sure to whitelist the following IP addresses:

    51.68.166.142

    Let me know if that helped. If not, it would be good to check with your host, if they specifically block the connection to imagify.io (app.imagify.io).

    Other than that, you can ask for account removal via https://imagify.io/contact, we respond quite quickly to this kind of requests.

    Best Regards

    Thread Starter richtherenegades

    (@richtherenegades)

    4 years, 9 months ago

    Sorry it was a connection issue with my computer.

    Plugin Author WP Media

    (@wp_media)

    4 years, 9 months ago

    @richtherenegades,

    No worries and I’m very glad to hear that you were able to discover the cause of the issue!

    Hope you have a very nice rest of your day!

Viewing 3 replies - 1 through 3 (of 3 total)

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