Doesn’t work

  • Resolved BHruska

    (@bhruska)


    9 months, 2 weeks ago

    Installed trial copy, created a folder, folder doesn’t show up. Can’t move files into an invisible folder. Tried to create it again, said it already exists. But can’t be seen. Buggy

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    9 months, 2 weeks ago

    Hi @bhruska ,

    Thanks for coming today.

    It seems you have a conflict of plugins or theme on the site causing such an issue.

    1. You can try deactivating all plugins but leave only FileBird – if the issue is solved then it means the problem is from an external plugin, then you can activate them one by one to detect the exact one causing the issue and check it with their support.
    2. You can check if any of these troubleshooting is related to your case:
      https://ninjateam.gitbook.io/filebird/other-links/troubleshooting

    You have checked them all but still cannot find a solution? Then, please use any of the following means to reach technical support for a remote assitant:

    ninjateam.org/support

    Regards.

Viewing 1 replies (of 1 total)

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