Doesn’t work after changed API key

  • Resolved heartandmagic

    (@heartandmagic)


    7 years, 4 months ago

    Hi there.

    I love your plug-in. Unfortunately, it stopped working after I changed the Mailchimp API key in the settings. I can create new forms without a problem. But the old forms don’t allow me to change the settings nor can people subscribe.

    Any advice?

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  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    7 years, 4 months ago

    Hi @heartandmagic,

    Unfortunately this is a limitation of our plugin: all forms are attached to specific lists which are attached to a unique API key.

    If your API key changes, then all of your previous forms will be unusable. Even if those forms have the same fields as your new forms.

    Sorry about that! We tried to add a warning to the API key settings page saying something like “If you change your API key, all of your current forms will not work” in order to mitigate this.

    Hope it’s not too much work to delete your old forms and re-create them under your new API key.

    All the best,
    Kevin.

Viewing 1 replies (of 1 total)

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