Great customer service

  • adsomx

    (@adsomx)


    3 years ago

    The plugin is not working anymore with woocommerce. Can anybody would help me?

    They helped me in less than 5 minutes. Great customer service!!! Thank you Diana and team. You are awsome!

    • This topic was modified 3 years ago by adsomx.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author SilkyPress

    (@diana_burduja)

    3 years ago

    The plugin works alright with the WooCommerce default image gallery.

    Could you give me a link to your website, so I can have a look?

    Thread Starter adsomx

    (@adsomx)

    3 years ago

    Thank you for the fast reply, The website is: imagenresidencial.store

    Plugin Author SilkyPress

    (@diana_burduja)

    3 years ago

    First issue: currently “Enable the zoom on WooCommerce products” option on the “WP Admin -> WP Image Zoom -> General Settings” page is turned off. Would you make sure to turn it on?

    Second issue: the product images on the imagenresidencial.store website are very small. Let’s take the page for the Lagom-21559-5 product. The uploaded image is 400 x 400px and presented on the website at 600 x 600px (i.e. the browser stretches the image, so it the user sees it at 600×600 size). If the zoom effect is additionally applied on the image, then the image within the zoom window will be further stretched and it will look very blurry.

    That can be fixed only by uploading a larger image. Try uploading an image at around 1200 x 1200px size. Then you’ll have a very nice zoom effect on the product image.

    Thread Starter adsomx

    (@adsomx)

    3 years ago

    Thank you the zoom works just fine. I will work with the size of the images. Thank you again. Will change my review right away

    Have a great day!!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Great customer service’ is closed to new replies.