Since the last wordpress update 3.7.1. The plug-in isn’t working. I get a fatal error after “confirm” after authorizing.
Step 3: Confirming authorization… DONE |
Account info:
Fatal error: Call to undefined method Dropbox_API::getAccountInfo() in /home/content/27/10113427/html/wp-content/plugins/simple-dropbox-upload-form/inc/wpsdb_auth.php on line 218
Im unable to reproduce this error. Can you confirm that your host is not blocking the outgoing connection?
Nothing at the host level has changed according to the representative at godaddy.com . The only change has been the wordpress update 3.7.1. I would assume you test with this version?
They mentioned unless the new wordpress update blocked a certain port that does not allow this pluggin to pass anymore.
I also get this same error on line 686
Fatal error: Call to undefined method Dropbox_API::getAccountInfo() in /home/content/27/10113427/html/wp-content/plugins/simple-dropbox-upload-form/wp-dropbox.php on line 686
Hello. I get the exact same errors…
When I try to upload:
“Error: Local file SimpleDropBox/RBIS_staffing_chart_5183_2013-11-05.xlsx does not exist”
And when I go to the Simple Dropbox section of the WordPress admin area, I get:
“Fatal error: Call to undefined method Dropbox_API::getAccountInfo() in /home/content/23/11655023/html/wp-content/plugins/simple-dropbox-upload-form/wp-dropbox.php on line 686”
Help?
@sgenzer are you by any chance on godaddy?
Though its reported that nothing has changed at godaddy, Something must have. I don’t have access to a godaddy hosting account so I can’t say for sure but my development servers are running WP 3.7.1 and the latest version of the plugin with no problem. I have even installed a fresh copy of WordPress and various plugins including this one and have been unable to reproduce the error. If I had to guess, I would think they are blocking it due to the security issue that was found and aren’t discriminating against version. Again that is only a guess.
hmm…that is unfortunate. I am also running WP 3.7.1 and, all of the sudden, your plugin stopped working. Any way we can fix this? I am not a ninja web developer but like your plugin so want to keep it if possible. Thanks.
also created a ticket with GoDaddy so we’ll see where that goes
Let me know what they say.
from GoDaddy:
Dear Sir or Madam,
Thank you for contacting online support.
We don’t block plugins. I would check the reputation of the plugin online and see if others are having issues on ours or other’s hosting.
If not, the plugin may not be compatible with our environment. There may be a configuration issue that the developer should be aware of.
Please let us know if we can help you in any other way.
Sincerely,
Customer Care
Your not the only person that this plugin just magically stopped working for. Member apremierdj whom posted before you is having the same problem and he is on godaddy also. The next step would be to reset the settings and reauthorize with dropbox. If that doesn’t work, start disabling plugins one by one until the error goes away and if you disable them all and the problem still exists then I would say its the “environment”
ok – deleted the plugin and started completely from scratch. All worked fine until I clicked “Confirm”. Got the same error:
Account info:
Fatal error: Call to undefined method Dropbox_API::getAccountInfo() in /home/content/23/11655023/html/wp-content/plugins/simple-dropbox-upload-form/inc/wpsdb_auth.php on line 218
What a pain!
Can you add a phpinfo.php file to your host and inside the file put
<?php phpinfo(); ?>
and email me the link to the file: hiphopsmurf at gmail dot com
hmmm…I don’t think I have a clue how to do that.
