• Resolved anthonychenot

    (@anthonychenot)


    Theme : photo me

    Nothing that I’ve done shows up anything of this “simple” author box
    If anyone can help me somehow

    I tried with new page, nothing.
    I tried manually with putting the shortcode in my post nothing again
    Is it appearing in the footer page space ?

    Thanks for in advance for your help 🙂

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @anthonychenot,

    Thank you for reaching out to us!
    Please allow me to explain a bit how the plugin works. It was designed to display the author information on posts, categories, tags, etc. I was unable to find a post on your website, and the plugin does not work on pages – it was not designed for this, unfortunately.

    You tried adding the shortcode on your blog page, and the plugin did not have an author information to display/did not know which author information to display – hence it does not work.

    Hope this makes sense! Please let me know if you have questions!

    All the best,
    Mihaela

    Thread Starter anthonychenot

    (@anthonychenot)

    Thanks a lot for your answer. I understand better. Now it’s working. Cheers. Anthony

    Thread Starter anthonychenot

    (@anthonychenot)

    And do you why when I test the contact form I don’t receive any message in my mail box ?

    Hello @anthonychenot,

    I’m sorry for the late reply!
    Are you using CF7? You should set it up from your dashboard > Contact > edit your contact form > Click the ‘Mail’ tab > and add your email there.

    If you have it set up correctly and it still does not work, then I recommend to contact CF7’s support team as they would know better how to offer proper help.

    Thank you,
    Mihaela

    Thread Starter anthonychenot

    (@anthonychenot)

    Thanks for your answer.
    I tried another pluggin and the one included in my theme.
    I just tried CF7 however the problem seems to be the same …
    I’ll try their support.
    Thanks.

    Thread Starter anthonychenot

    (@anthonychenot)

    I wrote that too quickly …
    With CF7 you’re right it’s working.
    Thanks very much !

Viewing 6 replies - 1 through 6 (of 6 total)

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